Terms of Use

These Terms of Use govern access to and use of the Atelier Valenor website, operated by ABCOMMERCE (SASU). Any connection to and use of the site implies acceptance of these terms.

1. Purpose

The purpose of these Terms of Use is to define the conditions under which the site, services (mailing list, contact form, blog, etc.) and features accessible to any user are made available. In particular, the site allows users to browse the online catalogue, place orders, and access content related to Atelier Valenor news and updates.

2. Access to the site

The site is accessible free of charge to any internet user with Internet access. All costs related to accessing the site (internet connection, computer equipment, etc.) are borne by the user. Access to the site may be interrupted or suspended without notice for maintenance, updates, or security reasons.

3. Intellectual property

Content published on this site (texts, images, videos, style guides, icons, logos, trademarks, interfaces, etc.) is protected under copyright and intellectual property laws. These Terms of Use do not grant the user any rights to these elements. Any full or partial representation or reproduction of the site by any means whatsoever without express authorisation is prohibited and would constitute an act of infringement punishable under the French Intellectual Property Code.

4. User conduct

The user agrees not to use the site to:

  • commit or attempt to commit fraudulent or illegal acts;
  • mislead the publisher or other users of the site;
  • transmit viruses, malware, or any other form of malicious code;
  • disrupt the operation of the site (DDoS attacks, exploitation of vulnerabilities);
  • collect other people’s personal data without consent;
  • use a false identity or impersonate a natural or legal person;
  • add hyperlinks to the Atelier Valenor site on another website without prior written authorisation.

In the event of a breach, we reserve the right to suspend or delete the offender’s access to the site without notice, and to take any appropriate legal action.

5. User-generated content

If the site allows the user to publish content (comments, product reviews, messages, etc.), the user warrants that their contributions are free of third-party rights and do not violate the law. The user remains solely responsible for the content they publish. The site owner reserves the right to moderate, refuse, or remove any content deemed contrary to the law or public decency (racism, defamation, pornography, incitement to hatred, hacking, etc.) or that infringes the rights of others (copyright, privacy, trademarks, etc.).

6. Protection of personal data

Use of the site involves the collection of certain personal data, processed in accordance with the Privacy Policy. We are committed to respecting users’ privacy by processing their data lawfully and transparently.

7. Security

The site implements reasonable measures to secure access (SSL certificate, encrypted passwords, etc.). However, we cannot guarantee absolute security. The user is solely responsible for keeping their account credentials confidential. Any unauthorised use of these credentials must be reported to us immediately.

8. Data reliability

We provide the information on the site for informational purposes only and cannot guarantee that it is complete or error-free. Texts, images, and videos may be changed at any time without notice. We are not responsible for any maintenance or hosting work occurring outside of our control.

9. Hyperlinks

The site may contain links to third-party websites. We accept no responsibility for the content, availability, or data protection practices of those sites. The inclusion of links to third-party sites does not imply endorsement of their content or their owners. Conversely, creating a link to the Atelier Valenor site requires our written consent.

10. Advertising and commercial offers

Site pages may include advertisements or sponsored content. We strive to clearly distinguish such content from editorial content. We do not guarantee the relevance or quality of promotional offers presented by third parties (affiliate links, advertising banners). We are not responsible for transactions carried out with third parties via advertising links on the site.

11. Disclaimer of warranties

The site and all elements comprising it are provided “as is” and “as available”, without warranty of any kind. We do not guarantee that access will be uninterrupted, secure, or error-free. We disclaim all express or implied warranties (fitness for a particular purpose, quality, compatibility, absence of viruses). The user assumes full responsibility for the risks associated with using the site.

12. Limitation of liability

To the extent permitted by law, we disclaim all liability for indirect, intangible, or unforeseen damages related to the use of the site (data loss, loss of profit, business interruption, loss of customers, viruses, etc.). We will never be liable for damages exceeding the total amount paid by the user to Atelier Valenor during the 12 months preceding the incident.

13. Term and changes to the terms

These Terms of Use take effect as soon as they are published online and remain in force until amended by the seller. We reserve the right to modify all or part of these terms at any time. Users are encouraged to review this page regularly. Continued access to the site after changes have been made constitutes acceptance of the new Terms of Use.

14. Governing law and disputes

These Terms of Use are governed by French law. In the event of a dispute, an amicable solution will be sought. Failing an amicable agreement, the dispute will be submitted to the competent French courts (Commercial Court of Toulouse, unless mandatory provisions apply). Any clause contrary to the user’s general terms of use shall be deemed unwritten (Article 6 of the 1980 Vienna Convention).